We are online game company aspires to grow into one of the leading providers of quality online interactive entertainment catering to millions of users worldwide. We are looking for high caliber Customer Service Officers that are willing to participate and become part of the team.


Customer Service Officer

Job Description:
• To handle & process customer's requests, email inquiries & constantly follow up with customer & necessary department to resolve any issue.
• To manage enquiries and resolve customer complaints over the phone, email, in game and forum.
• To monitor the game servers in order to ensure servers running smoothly.
• Any other duties assigned by management from time to time.

Job Requirements:
• Minimum SPM Qualification.
• Proficient in English and Chinese both written and oral
• Must willing to work in shifts(Morning: 8am-8pm, Night: 8pm-8am, entitle shift allowance)
• Work 4 days per week only (compulsory work on Saturday and Sunday)
• Excellent work attitude, a team player and strong with problem solving skills.
• Applicants must be willing to work at Mid Valley.
• Applicants must be Malaysian citizens.


A very attractive remuneration package commensurate with qualification and experience will be offered.

Interested Applicants that would like to become part of the team please your resume with stating your qualifications, work experience, contact details, current and expected salary to: hr@cubinet.com

Only shortlisted candidates will be notified for interview.